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Anything involving personal health information goes through the secure patient portal, the office phone during business hours, or direct discussion with your physician. Email is fine for anything non-clinical. The practice aims to respond within one business day — and electronic messages are never the right channel for urgent concerns.

No. TMD Health focuses on prevention, performance, and longevity, and is not intended to be your sole primary care provider. It does not provide hospital, emergency, urgent, or 24-hour on-call care — keep a relationship with a primary care physician and appropriate specialists. In an emergency, call 911.

Yes, when clinically appropriate. New Jersey law requires that patients be physically located in New Jersey during telemedicine visits, and some encounter types need to happen in person.

TMD Health is a self-pay practice and does not participate with insurance plans. Superbills are available on request for you to submit to your insurer, though reimbursement cannot be guaranteed. To avoid surprises, a Good Faith Estimate is provided whenever possible. Independent labs and imaging centers bill separately.